Shipping and Returns Policies

Processing times:
Ready to Ship: 2-3 business days
Dyed to Order: 2-3 weeks
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Estimated shipping times (via USPS):
We ship worldwide. Rates are calculated on weight and distance, customized to your order. Actual delivery time will depend on the shipping method you choose. There are options to upgrade to expedited shipping at checkout. 
***Please note that there are major delays in international shipping due to covid-19. Packages may be subject to additional holds and screenings in your home country. Please research your country's policies before ordering.***
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United States: 3-5 business days (FREE US Domestic Shipping with orders over $75)
Canada and Mexico: 5-10 business days
Europe: 7-10 business days
Australia, New Zealand and Oceania: 10-14 business days
Asia Pacific: 10-14 business days
Latin America and the Caribbean: 7-10 business days
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Customs and import taxes:
Buyers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs.
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Returns and exchanges:
Contact us within: 7 days of delivery
Ship items back within: 14 days of delivery
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Refunds or store credit will be issued upon receipt of undamaged and unused items only. Yarn that has been wound or caked cannot be returned. Custom sock blanks or dye jobs cannot be returned. We reserve the right to charge a 10% restocking fee.